How to dispute a charge at Barclays
Barclays gives cardholders 60 days from the statement date to file a dispute. Barclays typically resolves disputes within 10 business days of filing. A complete, well-documented letter gives the investigator everything they need to decide quickly.
Dispute windows
Dispute window60 days from statement date
Chargeback window120 days from transaction date
Typical resolution10 business days
Debit card vs credit card protections
Debit card (Reg E)
N/A — Barclays US is a credit card-only issuer; no US debit card products
Credit card (Reg Z)
Credit card: 60 days from statement date under FCBA; Barclays Bank Delaware is FDIC-regulated
How to file at Barclays
- 01Online: https://www.barclaysus.com
- 02Phone: 1-877-523-0478
Generate your Barclays dispute letter
Select your dispute type and we'll generate a personalized letter, pre-filled with Barclays-specific submission instructions and your deadline.
Select your dispute type:
Unauthorized chargeDuplicate chargeDidn't receive goods or serviceNot as described / defectiveFree trial I didn't authorizeRecurring charge after cancellation
Write my Barclays dispute letter →